Terms & Conditions

1. Agreement to Terms

By accessing or using the website, forms, communications, or services provided by Autumn Hill Manor, “Company,” “we,” “our,” or “us,” you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our website, forms, communications, or services.

2. Business Description

Autumn Hill Manor is a privately owned, family-run senior living community in Weatherford, Texas. We provide senior living and care services that may include assisted living, independent living, memory care, respite care, long-term senior care, senior housing, short-term stays, medication management, daily living assistance, transportation, meals, activities, and other resident support services.

When you opt in to receive SMS messages from us, you may receive transactional, informational, and service-related messages. These may include tour confirmations, tour reminders, scheduling updates, residency-related communications, service updates, family communications, account notifications, and other operational messages related to your inquiry, residency, or engagement with our services.

3. Use of Services

You agree to use our website, forms, communications, and services only for lawful purposes and in accordance with these Terms.

You agree not to use our website, forms, communications, or services in any way that violates any applicable law or regulation, interferes with the proper operation or security of our website or systems, impersonates or attempts to impersonate Autumn Hill Manor or another person or entity, transmits malicious code, spam, or harmful content, collects information from our website without authorization, or submits false, misleading, or incomplete information.

4. Senior Living and Care Disclaimer

Information provided through our website, communications, pricing tools, educational materials, or general informational resources is provided for informational purposes only.

Information provided through the website is not intended to replace individualized medical, nursing, legal, financial, or professional advice. Care needs, residency eligibility, service availability, level of assistance, and pricing may vary depending on each individual’s circumstances and needs.

Submitting an inquiry, scheduling a tour, completing a website form, or communicating with Autumn Hill Manor does not create a resident-provider, healthcare-provider, or contractual relationship unless and until the applicable admission, residency, service, or other required agreements have been completed and accepted.

If a resident, prospective resident, or other individual is experiencing a medical emergency, call 911 or seek immediate emergency medical assistance.

5. SMS Communications

By providing your mobile phone number and opting in, you agree to receive SMS messages from Autumn Hill Manor.

These messages may include transactional, informational, and service-related communications such as tour confirmations, tour reminders, scheduling notifications, residency-related updates, service updates, family communications, account notifications, and other operational messages related to your engagement with Autumn Hill Manor.

Message frequency may vary based on your interactions with our services. Message and data rates may apply for messages sent to you from us and to us from you. If you have questions about your text messaging or data plan, please contact your wireless provider.

You can cancel SMS communications at any time by replying “STOP” to the phone number from which you received our messages. After you send “STOP,” we may send you a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt in again.

If you are experiencing issues with the messaging program, you may reply “HELP” for assistance or contact us directly at (817) 596-4159.

Carriers are not liable for delayed or undelivered messages.

Opting out of SMS communications does not affect other forms of communication unless separately requested.

Consent to receive SMS messages is not a condition of purchase, residency, or use of our services.

6. Eligibility

You must be at least 18 years of age to use our website or consent to receive SMS communications from us.

Individuals contacting Autumn Hill Manor on behalf of a prospective or current resident represent that they are authorized to provide the information they submit and, where applicable, to communicate regarding that individual’s care or residency.

Eligibility for residency, specific services, levels of care, or accommodations may be subject to separate assessments, admission requirements, service agreements, and applicable laws or regulations.

7. Tours, Forms, Residency Inquiries, and Communications

You agree that information you provide through our website, forms, scheduling tools, phone calls, SMS messages, emails, or other communications is accurate and complete to the best of your knowledge.

Submitting a contact form, requesting a tour, using a pricing or cost estimate tool, or making a residency inquiry does not guarantee availability, admission, a particular room or apartment, a specific level of care, or any particular outcome.

Autumn Hill Manor reserves the right to determine whether available services and accommodations are appropriate for a prospective resident’s needs, subject to applicable law.

8. Pricing, Payments, and Fees

Prices, cost estimates, rates, deposits, fees, payment terms, cancellation policies, and other financial arrangements may be provided separately through the website, pricing tools, residency agreements, service agreements, invoices, or other communications.

Any pricing estimate displayed through the website is provided for planning purposes only unless expressly stated otherwise. Actual pricing may depend on the selected accommodation, level of care, resident needs, additional services, availability, and other factors.

Residents or responsible parties are responsible for fees, balances, and charges associated with services provided, as stated in the applicable agreements.

9. Intellectual Property

All content, features, and functionality on our website, including text, graphics, logos, photographs, images, designs, videos, forms, website layout, and other materials, are owned by Autumn Hill Manor or its licensors and may be protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, create derivative works from, republish, display, or commercially use our website content without prior written permission, except as permitted by applicable law.

10. Privacy Policy

Your use of our website, forms, communications, and services is also governed by our Privacy Policy.

Please review our Privacy Policy here:

https://autumnhillmanor.com/privacy-policy/

11. Confidentiality and Resident Information

We respect the privacy and confidentiality of personal, resident, health-related, and care-related information.

Information you provide may be used to respond to inquiries, schedule tours, evaluate service needs, coordinate residency, communicate with residents and authorized family members or representatives, support care-related operations, process administrative matters, and comply with applicable legal and regulatory requirements.

Please do not submit urgent medical concerns, emergency information, or highly sensitive information through general website forms, SMS messages, or other non-secure communication channels.

12. Disclaimer of Warranties

Our website, communications, online tools, and general informational materials are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law.

We strive to provide accurate and useful information, but we do not guarantee that website content, pricing information, availability, descriptions, online tools, or other information will always be complete, current, uninterrupted, secure, or error-free.

Website information should not be relied upon as a substitute for information contained in a signed residency agreement, service agreement, or other formal document.

13. No Guarantee of Results

Individual experiences, care needs, health circumstances, adjustment to senior living, and residency outcomes vary from person to person.

Autumn Hill Manor does not guarantee any particular health, medical, emotional, functional, social, quality-of-life, or other outcome from residency or use of our services.

Descriptions of services, amenities, support, activities, potential benefits, testimonials, reviews, or other examples provided through the website are informational and should not be interpreted as a promise or guarantee of individual results.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Autumn Hill Manor shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, or inability to use, our website, forms, online tools, communications, or general informational materials.

This may include damages associated with website errors, interruptions, delays, third-party services, unauthorized access, reliance on general informational content, or inaccurate or incomplete information submitted through the website.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

15. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Autumn Hill Manor and its owners, employees, contractors, representatives, and agents from claims, losses, liabilities, damages, costs, or expenses arising from your misuse of our website, forms, communications, or online services, your violation of these Terms, or your violation of applicable law or third-party rights.

16. Third-Party Links and Tools

Our website may contain links to third-party websites, maps, social media platforms, forms, scheduling tools, payment services, analytics providers, or other third-party tools and services.

We do not control and are not responsible for the availability, content, privacy practices, security, policies, or operation of third-party websites or services.

Your use of third-party websites or services may be subject to their own terms, conditions, and privacy policies.

17. Termination or Restriction of Access

We may suspend, restrict, or terminate access to our website, forms, communications, or online services if we reasonably believe that a user has violated these Terms, misused our services, attempted to interfere with website security or operation, submitted fraudulent or misleading information, or engaged in unlawful conduct.

Termination or restriction of website access does not modify rights or obligations contained in any separate residency, admission, care, payment, or service agreement.

18. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

To the extent permitted by applicable law, any dispute arising from the use of our website, forms, communications, or online services shall be handled in the appropriate courts having jurisdiction in Texas.

Separate residency, admission, care, or service agreements may contain additional governing law, dispute resolution, or venue provisions.

19. Changes to These Terms

We reserve the right to modify or replace these Terms and Conditions from time to time.

Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our website, forms, communications, or online services after updated Terms are posted constitutes acceptance of the revised Terms.

Last Updated: August 20, 2026

20. Contact Information

If you have questions about these Terms and Conditions, please contact us at:

Autumn Hill Manor
202 W Rentz St
Weatherford, TX 76086
United States

Phone: (817) 596-4159
Email: info@autumnhillmanor.com

For questions specifically related to SMS communications, please contact us at (817) 596-4159.

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